Refund policy
Refund Policy for Online Courses & Digital Products
Due to the nature of digital products and instant access to course materials, refunds are limited.
We offer refunds under the following conditions:
Full Refunds
You may request a full refund within 14 days of purchase if:
- You have accessed less than 20% of the course content
- No downloadable resources have been substantially used
- You have not attended live sessions included within the purchase
Refund requests must be made in writing via hello@thebirthuprising.com.
Partial Refunds
If more than 20% of the course has been accessed, we reserve the right to offer a partial refund or decline the request entirely.
This is because significant portions of the educational material will already have been consumed.
No Refunds
Refunds will not usually be provided:
- More than 30 days after purchase
- If most or all course content has been accessed
- If course materials have been downloaded extensively
- If access issues are caused by incorrect email addresses entered at checkout
- If you simply decide the course is not for you after substantial use
Physical Products & Gift Boxes
Physical items may be returned within 14 days of delivery for a refund, provided:
- Items are unused
- Items are in original condition
- Return postage is covered by the customer
Refunds for physical items will be processed once the returned item has been received and inspected.
We are not responsible for delays caused by postal services.