Terms of service

Here’s a solid draft Terms & Conditions and Refund Policy for The Birth Uprising that’s written in plain English, feels human, but still protects you properly.

You should still get a proper solicitor to check it over before publishing because UK consumer law can be a bit fiddly around digital products and online learning. But this gives you a strong starting point that actually fits how you run the business.

You can tweak bits like refund timeframes or support wording if needed.


Terms & Conditions

Last updated: May 2026

Welcome to The Birth Uprising.

By purchasing a course, product, membership, or digital resource from us, you agree to the following Terms & Conditions. Please read them carefully before purchasing.

About Us

The Birth Uprising provides online birth education, hypnobirthing courses, digital resources, memberships, and physical products designed to support informed and empowered birth preparation.

Website: The Birth Uprising

Contact email: hello@thebirthuprising.com


Online Course Access

When you purchase one of our online courses, you are purchasing access for personal use only.

Course access must not be:

  • Shared

  • Distributed

  • Reproduced

  • Uploaded elsewhere

  • Used for teaching or professional training purposes unless explicitly stated

Sharing login details or course content may result in access being removed without refund.

Access to online courses is usually granted within 24 hours of purchase.

It is your responsibility to:

  • Use the correct email address at checkout

  • Check spam/junk folders

  • Ensure you can access the email inbox used for purchase

If you have trouble accessing your course, please contact us at hello@thebirthuprising.com and we’ll help.


Course Content Disclaimer

Our courses are educational resources only.

They are not medical advice and should not replace guidance from your healthcare provider.

The Birth Uprising cannot guarantee specific birth outcomes. Birth is unpredictable and individual experiences vary.

Any decisions you make during pregnancy, labour, birth, or postpartum remain your responsibility.


Refund Policy for Online Courses & Digital Products

Due to the nature of digital products and instant access to course materials, refunds are limited.

We offer refunds under the following conditions:

Full Refunds

You may request a full refund within 14 days of purchase if:

  • You have accessed less than 20% of the course content

  • No downloadable resources have been substantially used

  • You have not attended live sessions included within the purchase

Refund requests must be made in writing via hello@thebirthuprising.com.


Partial Refunds

If more than 20% of the course has been accessed, we reserve the right to offer a partial refund or decline the request entirely.

This is because significant portions of the educational material will already have been consumed.


No Refunds

Refunds will not usually be provided:

  • More than 30 days after purchase

  • If most or all course content has been accessed

  • If course materials have been downloaded extensively

  • If access issues are caused by incorrect email addresses entered at checkout

  • If you simply decide the course is not for you after substantial use


Physical Products & Gift Boxes

Physical items may be returned within 14 days of delivery for a refund, provided:

  • Items are unused

  • Items are in original condition

  • Return postage is covered by the customer

Refunds for physical items will be processed once the returned item has been received and inspected.

We are not responsible for delays caused by postal services.


Shipping

We aim to dispatch physical orders promptly, but delivery times are estimates only.

Please allow up to 14 business days before contacting us about missing deliveries.


Memberships & Subscription Services

Where applicable, memberships or subscription services renew automatically unless cancelled.

You can cancel at any time before your next billing date.

Refunds are not usually provided for partially used membership periods.


Live Sessions & Events

If live sessions, Q&As, workshops, or calls are included within your purchase:

  • Times and dates may occasionally change

  • We reserve the right to substitute educators where necessary

  • Replays may be provided where available

We are not responsible for attendee availability.


Intellectual Property

All content remains the intellectual property of The Birth Uprising.

This includes:

  • Videos

  • PDFs

  • Workbooks

  • Scripts

  • Graphics

  • Audio

  • Branding

  • Course materials

You may not copy, reproduce, resell, or distribute content without written permission.


Community Conduct

We reserve the right to remove access to courses, memberships, groups, or events without refund if behaviour is abusive, discriminatory, threatening, or harmful toward staff or community members.


Limitation of Liability

To the fullest extent permitted by law, The Birth Uprising shall not be liable for:

  • Indirect or consequential losses

  • Personal decisions made following course participation

  • Technology failures outside our control

  • Temporary website outages

  • Third-party platform issues

Nothing in these Terms excludes liability where unlawful to do so under UK law.


Changes to These Terms

We may update these Terms & Conditions occasionally.

The latest version will always be available on our website.


Contact

Questions? Email us at hello@thebirthuprising.com